FIRST - BUILD YOUR RESILIENCE
Before we help others we need to be emotionally stable.
Acting on this information will help you improve your resilience and give you a better understanding of basic 'Maslow" needs of the brain and body and our DNA programming for relationship and connection.
Most people experiencing emotional problems or family issues, do not seek professional help, they talk to a trusted friend, workmate, teacher, accountant, or hairdresser.
Knowing how to listen and respond to someone experiencing an emotional crisis, domestic abuse or suicidal thoughts can be lifesaving and at the same time personally rewarding.
Upskilling frontline people who regularly deal with the public is proving to be a very valuable early intervention strategy which is saving lives.
WATCH THE VIDEO WITH TRAINEES
Organize participants in groups of 2. Person 1 tells a fictitious story similar to a real-life conversation that they have had in the past. Then Person 2 re-tells that story in their own words as they have heard it. Swap places. Tell and re-tell another story.
(Invite us to attend via Zoom if you wish)
REVIEW THE 4 RAVE STEPS
1. Rephrase to clarify what they said
2. Ask "What's that like for you?"
3. Validate "I can understand why you would feel like that"
4. Explore their mixed feelings
Distribute local support information to help clients connect with appropriate support services.
ENCOURAGE DISCUSSION AND IDEAS FOR IMPLEMENTAION
Over the next 2 weeks, review with individual trainees how they are using these skills and review what is happening with their own emotional well-being.
DOWNLOAD, PRINT AND PRESENT COMMUNITY COUNSELLING CERIFICATES WHEN APPROPRIATE
Annie & Trevor Boulton (Founders of The Brain Health Education Institute)
The Brain Health Education Institute
397 The Esplanade
Hervey Bay, Queensland, 4655
0417 90 6000
Zoom Meetings - www.desktopmeetings.com