Free Basic Counselling Skills Training
What To Say And What To Do When Clients Share Their Problems
The majority of people who are experiencing stress, emotional problems or family issues, do not seek professional help, they talk to someone at work, their accountant or their hairdresser. These short videos, 'How To Listen Like A Therapist' and 'Myths & Facts About Suicide' and 'Myths & Facts About Suicide' enable you to better handle these situations.
Your conversation with a client or a workmate can help them clarify their thinking and consider how to move forward. Your conversation coupled with referral information, can connect them with early intervention support services and appropriate professionals.
How To Listen Like A Therapist - 4 Basic Skills
1. Rephrase to clarify what they said
2. Ask "What's that like for you?"
3. Validate "I can understand why you would feel like that"
4. Explore their mixed feelings
Many people who are experiencing domestic abuse or mental and emotional issues do not seek professional help. To dull the pain, they often turn to things such as alcohol, excessive exercise or inappropriate relationships. Instead of seeking professional counselling, they pour their hearts out to a hairdresser, taxi driver, accountant, hospitality worker or anyone else who will listen.
This free material will quickly teach you how to listen without giving advice and what to say and what to do when these things are shared.
Annie & Trevor Boulton (Founders of The Brain Health Education Institute).
For 20 years Annie owned and operated salons in city, suburban and regional areas, so is able to appreciate the value that salon staff provide to their communities.
Group Training Sessions
Contact us to organise short, interactive Zoom training or in-service Professional Development.
Trevor and Annie Boulton, co-founders of The Brain Health Education Institute - producers of the world acclaimed 'Toxic Thinking' Apps, mental health education programs, books and online training, have combined the knowledge gained from their own lived experiences and years of research, to produce unique, Psychologist endorsed, non-clinical, no jargon life-skills mental Health conversation resources and training.
The Brain Health Education Institute
397 The Esplanade
Hervey Bay, Queensland, 4655
0417 90 6000